Reference

Terms & Conditions for bb0303

bb0303 Terms & Conditions explain how you open, use and maintain your account in Indonesia, including identity checks, wallet activity and access where local law permits.

Account eligibilityWallet ownershipPolicy access
bb0303 Terms & Conditions for bb0303
TERMS SUPPORT

Get Help With A Policy Question

A clear contact path helps when a Terms & Conditions question affects your account or wallet status.

Account policy help Send the policy heading and your account email through support when a clause affects…
Wallet status questions For a DANA, OVO, GoPay or QRIS status question, include the payment reference and…
Policy change requests If you need an account detail corrected or want to ask about a policy…
DATA AND ACCESS

What We Do With Policy Records

Our Terms & Conditions also describe the practical handling of account records, cookies and security checks.

Account security

Keep your password private and sign out on shared devices. We may ask for phone verification or account details before discussing a policy request, changing access data or examining a wallet record.

Cookie choices

Cookies can support a login session and device preferences. Your browser controls may allow you to remove or restrict them, but doing so can affect the account path and require another sign-in.

Payment records

We keep the payment reference, status and account link needed to reconcile DANA, OVO, GoPay, QRIS, virtual account or bank transfer activity. We do not need your wallet PIN to check a transaction.

Access requests

You may ask what account information we hold or request a correction through the contact route shown on the site. Include your account email and the specific record so we can verify ownership.

Retention period

Records remain available for account operation, dispute handling and legal duties for as long as those purposes require. After that point, we remove or restrict them according to our internal retention process.

Policy changes

When these Terms & Conditions change in a material way, we place the updated wording on the policy page. Check the effective date before using your account after a change.

Terms & Conditions Questions Answered

These Terms & Conditions answers focus on the account decisions that matter before you open or continue using bb0303 in Indonesia. You can check how eligibility, payment ownership, phone verification, cookies, policy changes and account requests work before moving from the policy page to the account path. Where access is discussed, it depends on local law.

They cover account opening, phone verification, login security, payment ownership, wallet records, policy changes, cookies, data requests and account closure. They also explain when we may pause access for a verification or payment check and how you can contact us about a clause.

Yes. Account access and eligibility depend on local law and your location. Before opening an account, you must make sure this service is available to you. We may request location or account details when a legal or verification check is required.

Our Terms & Conditions require payment details to match the account checks connected with your own account. A third-party DANA, OVO, GoPay or QRIS payment may be held for review while ownership is checked, so use payment details you are authorised to use.

Phone verification helps us connect the login path to the account holder and reduce mistaken or unauthorised access. Complete the requested account step before entering the lobby. If the code fails, contact support with your account email, not your password.

Contact us through the support route shown on the site and identify the record you want corrected. We may verify your account email or phone before making a change. A correction request does not remove records that we must retain under applicable law.

Cookies can keep a session active and remember device settings used during account access. You can manage them through your browser, although restricting required cookies may send you back to login or prevent part of the account path from working.

The current Terms & Conditions are published on this policy page, together with the applicable effective date. Read the wording before opening an account and check the page again when we announce a material policy change or when a support answer directs you here.